Refund policy
At Satv Meva, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at kirank6798@gmail.com with your order details and photographs of the product.
Returns
Due to the nature of food products, we do not accept returns or exchanges on opened or used products.
Returns may only be accepted if:
- The product received is damaged during transit.
- The wrong product was delivered.
- The product packaging is tampered with upon delivery.
To be eligible for a return, the item must be:
- Unopened and unused.
- In its original packaging.
- Accompanied by proof of purchase.
Return Request
To initiate a return, contact us at:
Email: kirank6798@gmail.com
Return Address:
Satv Meva (KK Sales)
Lane No. 10, Sukhasagar Nagar,
Katraj, Pune – 411046, Maharashtra, India
Returns sent without prior approval will not be accepted.
Refunds
Once your return request is reviewed and approved, refunds will be processed to the original payment method within 7–10 business days.
Please note that banks and payment providers may take additional time to reflect the refund in your account.
Non-Returnable Items
The following items are not eligible for return or refund:
- Opened food products
- Products consumed partially or fully
- Sale or discounted items
- Gift cards
- Customized or special-order products
Contact Us
For any questions regarding returns or refunds, please contact:
Email: kirank6798@gmail.com
